Privacy Policy

ART HVAC Services New YorkDoing business as ART HVAC(“we,” “us,” or “our”)

This Privacy Notice explains how ART HVAC collects, uses, stores, and protects your personal information when you interact with us, including when you:

• Visit our website at https://ny-hvac.com
• Submit a form, request service, or contact us
• Communicate with us by phone, email, or text message
• Engage with our marketing, promotions, or events

If you do not agree with the practices described in this notice, please do not use our Services.For questions, contact us at arthvac.ny@gmail.com.

KEY POINTS AT A GLANCE

• We collect only the information necessary to provide HVAC services.
• We do not sell your personal information.
• We do not process sensitive personal data.
• We use reasonable safeguards to protect your information.
• You may request access, correction, or deletion of your data at any time.

1. INFORMATION WE COLLECT

Information You Provide Voluntarily

We collect personal information you choose to provide, such as when requesting service or contacting us.

This may include:

• Full name
• Phone number
• Email address (if provided)
• Service address (when applicable)

You are responsible for ensuring the accuracy of the information you submit.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Approximate geographic location (based on IP)
• Pages visited and interaction data

This information helps us:

• Maintain website security
• Improve performance and user experience
• Analyze service demand trends

2. HOW WE USE YOUR INFORMATION

We use personal information to:

• Provide and manage HVAC services
• Respond to inquiries and service requests
• Schedule appointments and send reminders
• Communicate service updates
• Improve our website and customer experience
• Send promotional messages (with your consent)

We process your information only when we have a legitimate business or legal reason to do so.

3. SHARING OF INFORMATION

We do not sell or rent your personal information.

We may share information only when necessary, such as:

• During a business transaction (merger, acquisition, or asset sale)
• To comply with legal or regulatory requirements

4. COOKIES & TRACKING TECHNOLOGIES

We may use cookies or similar technologies to improve site functionality and analytics.You may disable cookies through your browser settings, though some site features may not function properly.

5. DATA RETENTION

We retain personal information only as long as necessary to:

• Provide services
• Meet legal, tax, or accounting requirements

When no longer needed, information is securely deleted or anonymized.

6. DATA SECURITY

We use reasonable technical and organizational measures to protect your information.However, no system is completely secure, and we cannot guarantee absolute security.

7. CHILDREN’S PRIVACY

Our Services are intended for individuals 18 years of age or older.We do not knowingly collect personal information from minors.

8. YOUR PRIVACY RIGHTS

You may:

• Request access to your personal data
• Request corrections or deletion
• Opt out of marketing communications at any time

To exercise your rights, contact us using the information below.

9. DO-NOT-TRACK SIGNALS

We currently do not respond to browser Do-Not-Track signals due to the absence of an industry standard.

10. CHANGES TO THIS NOTICE

We may update this Privacy Notice from time to time.Updates become effective once posted on our website.

11. CONTACT US

ART HVAC Services New YorkNew York, NY 11229United States📧 arthvac.ny@gmail.com📞(332) 232-2456

12. DATA REQUESTS

To request access, correction, or deletion of your personal information, please contact us directly.

SMS TERMS & CONDITIONS

SMS Consent

By providing your phone number and opting in, you consent to receive SMS messages from ART HVAC.Your phone number is never shared with third parties for marketing purposes.

Types of Messages

Messages may include:

• Appointment confirmations and reminders
• Service follow-ups
• Billing-related notifications
• Promotional offers (optional)

Message Frequency

Message frequency may vary based on your interaction with our Services.

Fees

Standard message and data rates may apply according to your mobile carrier.

Opt-Out

You may opt out at any time by replying STOP to any message.

Help

Reply HELP or contact us at (332) 232-2456